Building Team Skills Can Give Your Organization a Strategic Advantage

Successful organizations have clarity regarding their strategic direction (see “Strategy Development”). And they have in place the processes and technologies to stay on course – to actually implement their strategic plans (see “Strategy Execution”).

These two conditions are necessary for success – but strategy development and strategy execution are, by themselves, insufficient for success.

The “Achilles heel” of many organizations is the inability of their associates to work together effectively in teams.

TEAM BUILDING Creates Strategic Advantage


of people reported being on 2 or more teams. Directors and executives are most often on 5 or more teams.


of people reported working on a team where at least one member collaborated virtually.

Teams in today’s workplace are more complex, more fluid, and more dispersed than ever before.


Source: The Five Behaviors® | State of Teams Report | 2020


of managers, directors, and executives believe developing teamwork skills is absolutely worth their team’s time.


have left jobs in the past due to bad team experiences.


Workshops That Impact People & Culture

Why Us?

There are many great reasons to select us as your external facilitators/trainers rather than running team building programs yourself – and that’s especially true when facilitating virtual training sessions.


Our experience goes well beyond Instructor Led Training.  We have been consultants and trusted advisers to CEOs, business owners, and other senior leaders for years. We bring you more than just stand-up skills.

Facilitation, team development and DiSC/Five Behaviors are our core competencies.  No matter what business you’re in, you know the importance of experience. When it comes to team development, especially using DiSC and Five Behaviors solutions, we have almost twenty years of experience designing and facilitating high-impact training sessions at all organizational levels.

We bring a fresh perspective.  When you’re working in or leading an organization, it’s difficult to be truly objective. As “professional outsiders,” we can often recognize opportunities that might be hard for you and your team to see. And we can bring perspectives from the hundreds of other organizations we’ve worked with.

We will foster an atmosphere of neutral and unbiased facilitation.  Bringing us in external facilitators/trainers provide participants with a sense of knowledge, authority and increased buy-in. As an added bonus, you’ll find that employees feel they are being valued, receiving training hours and insight from an expert.

We will ask the difficult questions.  We use an expansive toolkit and facilitation strategies honed over many years working with organizations of all types. We can often be more direct in challenging situations than might be “politically correct” for in-house resources.

Meet Our Principals


Cynthia Waisner, M.B.A., Ph.D.

Managing Partner

We’ve been designing and facilitating workshops that improve individual, team, and leadership performance for almost twenty years. Our clients range from global brands such as Bayer, BDO, and Gucci to entrepreneurial startups looking for their first profits to national associations like the School Nutrition Association. The organizations we work with are very different…but the challenges they face and their need to improve organizational health is common ground.


Glen Waisner, M.B.A

Managing Partner

Want to meet remotely?  no problem!

We are experts at recreating the experience of meeting in-person VIRTUALLY.

We leverage advanced video technologies, coupled with virtual breakout rooms, whiteboards, interactive real-time polling, etc., to bring you a workshop experience that is as good as - better than? - meeting in-person. Don't waste time and money traveling.

Let us design and facilitate a virtual experience just for you and your team.


Trusted by...




Jerry Zuchowicki
President/GM of North America & EMEA for Newell Brands

Always Willing to Address the “Elephant in the Room”

It’s one thing to claim to be a “trusted adviser,” but quite another to deliver on that promise – and Glen does! As a member of the JCS Executive Team, I worked with Glen for years as he provided facilitation and consulting services across a host of strategic areas of our business. He was always willing to address the “elephant in the room” and help us navigate and align around some tough issues. And he never let us forget “Glen’s Rule” that “no business can outperform its leadership team long-term.” Glen would be a true asset to any business leader looking to accelerate success in their marketplace and comes with my heartfelt recommendation.

Mary Ann Knaus
Founder at Aquarius Group and Former SVP at Jarden Consumer Solutions

Professional and Objective Facilitator

Glen quickly assesses organizational dynamics, challenges and issues from which he facilitates tough, honest, open dialog and effective resolution. No matter the issue or challenge, Glen facilitates productive dialog and effectively leads sessions, managing divergent points of view to consensus and action. Glen diplomatically surfaces organizational blockers in an engaging fashion, encouraging participation, problem solving and commitment to accountability. As an experienced professional and objective facilitator, any executive team would benefit from Glen’s engagement.


Adele J Suddes
Former Vice President Communications at Textron

One of the Best Investments I’ve Ever Made

I hired Cynthia for several years when I was employed at Textron and leading its senior executive marketing council and senior executive communications council. Both groups were comprised of very diverse and opinionated executive leaders. Also in both groups were 2-3 individuals who tended to be argumentative and seemed to enjoy de-railing meetings and exploring rat holes. Bringing Cynthia in to help me plan our monthly meetings so that the meeting goals were achieved was one of the best investments I have ever made professionally.  If you are looking for expert assistance to help you bring a group of people together around a vision, mission, goals or action plans: you will find no one better than Cynthia.

We design and facilitate workshops that address...

Culture Change

Having leaders that walk the talk is an essential lever of successful culture change.  Help your leaders make the connection between their personal styles and effective leadership behaviors with tools such as Everything DiSC® Work of Leaders and Everything DiSC® 363 for Leaders.

Conflict Resolution

Build awareness around personal productive and destructive conflict behaviors and develop appropriate and shared conflict behaviors in a team or organization. Tools such as Everything DiSC® Productive Conflict can accelerate progress.

Emotional Intelligence

Explore the four emotional intelligence (EI) domains:  self-awareness, self-management, social awareness, and relationship management.  Achieve better results by improving EI across your organization. 

Sales Training

Customers have different needs and approaches when making purchase decisions. Tools such as Everything DiSC® Sales will help your sales team quickly and accurately assess customer buying styles and adapt to their specific needs.


Tools such as Everything DiSC® Workplace to provide safe, non-judgmental language for exploring communication styles and tendencies and developing group norms for enhanced performance.

Employee Engagement

A sense of belonging is a known driver of employee engagement. Help associates form and maintain meaningful connections with shared tools and language.


Help new members adapt seamlessly to their teams using Everything DiSC® Workplace. Help them quickly understand their co-worker’s styles with MyEverthingDiSC®.

Customer Experience

Help your customer service reps understand customer buying styles and better respond to customer needs. Connect with customers more consistently and confidently.

Executive Coaching

Provide clear feedback and develop relevant goals using tools such as Everything DiSC© Work of Leaders and Everything DiSC® 363 for Leaders.

New Leader Assimilation

Help teams and organizations quickly adapt to new leadership using tools such as Everything DiSC® Workplace and MyEverythingDiSC®.

Team Development

Whether your team is new or established, we can help you to build cohesion, establish trust, and develop group norms. We can also help you achieve true collaboration.

Management Development

Give your managers the tools and information they need to direct, develop, motivate, and delegate more effectively.


What People and Culture Challenges are You and Your Team Facing?

Our clients include:

What's Included?

We work closely with project sponsors to articulate detailed learning objectives and workshop expectations and deliverables. Each workshop project is unique and customized, but our team development workshops almost always include three phases:

Prior to the Workshop

This is often the most important phase of a workshop project. Well before the event itself, we spend as much time as necessary with project sponsors to understand their expectations and goals, and to set learning objectives. We review background and other pertinent material. We may distribute pre-work, surveys, online assessments, or thought-starter questions. And we may talk with some or all planned attendees in advance to understand their perspectives and aspirations regarding the upcoming session. 

During the Workshop

This is when the magic (i.e, learning) happens! With a clear understanding of the desired learning objectives and work products to be generated during the workshop always in mind, we guide participants on a journey that is custom designed to yield desired results. 

Our goal is make the learnings embedded in our workshops “sticky.” We want there to be a long-lasting impact from our workshops.

After the Workshop

Within a few days of the completion of your session, we provide written documentation of the session’s conclusions and outputs (if any). This document reminds participants of the work they did together and the commitments they’ve made to each other and your organization. 

We also connect with you by phone or video conference to debrief your workshop, discuss execution, and provide suggestions for on-going success.

What About Cost?

Expert Virtual Facilitation Available

Our professional fees are always based upon the project, so that you can call upon us at any time without concern that the “meter is running.”  Our work is also guaranteed, and we will commit as much time as necessary to fulfill the outlined objectives and meet the agreed-to time frames.

Our professional fee for a custom-designed people and culture workshop starts at $8,900 and varies depending on meeting timing, meeting duration, number of attendees, in-person versus virtual, tools and assessments to be included, etc. Our professional services fee includes all three phases outlined above, along with the costs of whatever learning assessments or instruments we may use during your workshop.


Everything DiSC® and Five Behaviors®

We specialize in designing and facilitating meetings, retreats, workshops, trainings, and projects that produce breakthrough results. Although we have an extensive array of tools available to us to facilitate team building success, we frequently leverage the proven suite of Everything DiSC® and The Five Behaviors® tools on behalf of our clients. Published by Wiley, DiSC and Five Behaviors have been the right solutions so often that we’ve become an award-winning Everything DiSC and The Five Behaviors Authorized Partner!

To learn more about using Everything DiSC or Five Behaviors solutions in your next team building workshop, visit our specialized website and eCommerce site.

Visit our disc and five behaviors website